Support

Get help quickly

For bug reports, setup questions, or issues with timers, Live Activities, Lock Screen presentation, or app behavior, send a short support request with the relevant device details.

What to include

App version, device model, iOS version, and the exact behavior you observed.

For timer issues

Tell us whether the timer was running, paused, or in the background when the issue happened.

For Live Activity issues

Include whether the countdown failed on the Lock Screen, Dynamic Island, or both.

Privacy Policy

Privacy Policy

PurePomodoro Timer is designed to keep timer data local to your device. This policy describes what the app stores and how that information is used.

Last updated: March 9, 2026

Personal Information

PurePomodoro Timer does not require you to create an account or submit personal information to use the app.

Local Storage

The app stores timer settings, session configuration, and local statistics such as completed pomodoros and focus time on your device.

Data Sharing

PurePomodoro Timer does not sell your personal data and does not share timer data with third parties for advertising purposes.

Live Activities

When a timer is active, the app may display countdown information on the Lock Screen and Dynamic Island using Live Activities generated from the timer state on your device.

Contact

If you have support or privacy questions, contact herock@gmail.com.